"I am writing to let you know how pleased we were with the security you provided..."
Click to read full testimonial"I would highly recommend your services to anyone..."
Click to read full testimonial"...our sincere appreciation for making our wedding a special occassion..."
Click to read full testimonial"I can't thank you enough..."
Click to read full testimonial"...such a great pleasure to work with..."
Click to read full testimonial"...providing a high quality service for our show..."
Click to read full testimonial"Edwin helped me to avert what could have been an unpleasant situation..."
"I really appreciated your providing us with guard service on a moment's notice..."
"Today and always you have our gratitude."
"Thanks again for your support."
"...extremely pleased with the professionalism and performance..."
"I would certainly use Excell Security again."
"Thank you for providing our family with such dedicated gaurds."
"Saying thanks is easy; the very hardest part is showing you the gratitude..."
"Please thank all the Officers involved for their great work!"
"...their professionalism, commitment and staff, have truly made our event successful..."
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Complete Security Services
Excell Security, Inc. is a full-service professional security firm providing a complete range of standard and customized private security services. We are fully licensed, certified and insured to provide all phases of private security, including:
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Customer Service
Excell Security is an owner-operated company. We believe our strength is our dedication to consumer service. In our view, the customer’s needs come first. Period.
Supervision
Supervision is one of the most critical aspects in servicing a security program. It requires disciplined personnel and quality management. At Excell Security, our supervision programs allow us to maintain the highest levels of employee job performance. Quality supervision is ensured through our 24-hour service, field supervisors, customer service representatives, management and executive-level personnel.
Customer Service Representatives (CSR) - Every account is assigned a CSR, who is responsible for the day-to-day activity and interaction with the client. During business hours your CSR is accessible at any time via radio or telephone. In addition, CSRs are available 24 hours per day to assist you and answer any question you have. CSR's are responsible for changes in scheduling, maintaining post orders, reviewing all reports, and following up on all incidents.
Field Supervisors - Visits are made to every client site after hours to provide quality control. These inspections are random and unannounced. Supervisors will inspect the officers in the areas of Uniform Appearance, Post Instruction, Alertness, Report Writing, General Knowledge, Equipment and Guard Check, Policy & Procedures.
Technology – Excell Security pioneered the use of Global Positioning technology to monitor our guards and personnel. Our GPOS enabled cell phones permit us to track our guards’ location 24 hours a day and to provide reports as to their location at any time.
Training
All security guards are required to meet the minimum training standards of the State of California. However, all security personnel employed by Excell Security must complete additional comprehensive training in such areas as Uniform Appearance and Upkeep, Evidence Handling and Report Writing, Communications, Community Relations, Decision Making, Ethics, First Aid/CPR, Combative Behavior, and Hospitality/Event staffing.